Refund policy

At Upinget, customer satisfaction is important to us.

If you are not completely satisfied with your purchase, please review the return policy below.

Return Period

Items may be returned within 30 days after delivery.

To be eligible for a return:

• Item must be unused and unworn
• Item must be in original packaging
• Proof of purchase is required

We reserve the right to refuse returns that do not meet these requirements.

The following items cannot be returned:

• Final sale items
• Gift cards
• Items damaged due to misuse

To request a return, please contact us before sending any items back.

Please include:

• Your order number
• Reason for return
• Photos (if the item is damaged or incorrect)

Returns sent without prior authorization may not be accepted.

After the returned item is received and inspected, approved refunds will be issued to the original payment method within 5–10 business days.

Shipping costs are generally non-refundable unless the error was caused by us.